CCNA NARROWBOAT CRUISES CONDITIONS OF HIRE

Registered Charity No. 1071702 Company No. 03570601

AVAILABILITY
No enquiry is considered to be a booking until the relevant deposit and balance has been paid as detailed on the Booking Form. PLEASE NOTE, AS WE ARE AN ORGANISATION RUN ENTIRELY BY VOLUNTEERS, THAT FINAL ACCEPTANCE OF YOUR BOOKING IS DEPENDENT ON CREW BEING AVAILABLE. This is normally known between 2 and 3 weeks before travel. If crew are not available on your preferred date you will be offered an alternative date or a full refund of all monies paid.


RESTRICTIONS
We cannot be held responsible for the consequences of any delays or restrictions arising from obstructions, repair or damage to navigations, floods, water shortage, or any other cause. We must also reserve the right to restrict cruising in unusual or hazardous conditions.

CARRYING CAPACITY
No more than 12 passengers can be carried on Tarporley at any one time. If Tarporley is working in conjunction with other community boats, the total carrying capacity will be calculated on the basis of 12 passengers per boat.

HIRE PERIOD
The hire period is usually up to 3 hours or up to 6 hours, and a starting time will be agreed when the booking is accepted. Please do not expect to board the boat earlier, but please do not arrive late. A late departure might mean having to curtail the length of the cruise which is always a disappointment to passengers.

CANCELLATlONS

If you cancel the trip less than 28 days but more than 7 days prior to the date of the cruise or commencement of the residential holiday, you will be liable to pay 5O% of the full fee. Where the cancellation is received by us less than 7 days but more than 48 hours prior to the trip, the cancellation fee will be 75% of the full cost. There will be no refund/reduction in fee for trips cancelled with less than 48 hours’ notice.

ALCOHOLIC DRINKS/DRUGS

Adult groups may bring a responsible amount of alcohol on board, but any person found to be under the influence of alcohol or drugs will be asked to leave the boat, and the skipper’s decision is final: the skipper also has authority to terminate the trip immediately. If a young person under the age of 16 is on board, alcoholic drinks in any form will only be permitted if a parent or other responsible person is present. Passengers must be sober on arrival and throughout the period of the booking.

SMOKING
Smoking, including e-cigarettes, is absolutely forbidden anywhere inside the boat.

CONDUCT
General rules concerning safety or conduct will be advised by the skipper or a crew member prior to departure and the group leader will be asked to sign to say that a safety briefing has been given to all members of the group. The skipper has full authority concerning the running of the boat and their instructions must be complied with. The skipper may terminate a trip or impose any reasonable conditions for its continuance if, in their opinion, such action is necessary to ensure the safety of the boat or any person on board. It is obviously essential that all passengers behave in a reasonable and safe manner at all times and do not do anything which might affect the safety or enjoyment of other passengers, themselves, or the skipper and crew.

GROUP LEADERS
Each group hiring Tarporley must ensure there is a competent adult group leader responsible for the behaviour, conduct and organisation of their group. The name of this group leader should he entered on the booking form when requesting a cruise. For groups involving children, or young people under the age of 18 years, there should also be one or more additional responsible adults to assist the group leader as necessary. Where a group of more than 12 is being catered for and Tarporley is, therefore, working with a second community boat there must be two responsible adults available on each boat carrying children or young people under the age of 18. Where the group includes children under the age of 5 there should be at least one responsible adult for every two children under 5, though many groups prefer a one to one ratio.

INSURANCE
You are reminded that it is your responsibility to ensure that your insurance policy covers all liabilities likely to arise from personal accidents involving group members, or from third party claims arising from the conduct of the group members. It is a condition of hiring Tarporley or any other boat through CCNA that the hirer indemnifies the owners and managers of the boat(s) against any such liabilities.

HEALTH
We ask that, before departure, you inform us in writing of any known health problems which affect any member of your group if it is possible that other people on board might, in any way, be affected by that condition, or have to deal with any consequence of it during the trip.


Finding Tarporley at King’s Place

The main entrance to the King’s Place building is from York Way, and there are revolving doors to access the spacious foyer area. However, before going through these doors, look to your left, and you should see a large open gate and a statue. If the gate is open, head towards the statue, which is on the quayside, and then you’ll see the boat moored on the right. There is a ramp as well as steps, taking you down from the pavement level on York Way, with separate doors at the main and rear entrances for people with limited mobility.

If you wish to have a look inside the building, continue forwards from the main entrance towards some seats and tables, and then go left towards the Box Office. To the right of the Box Office, there are revolving doors which bring you on to the quay where the boat is moored. If for any reason these doors are not open, please consult the security staff, whose reception desk is directly opposite the Box Office. We would be grateful if customers did not board Tarporley, however, until invited to do so by a member of crew, as you may have arrived before the boat has been completely prepared for passenger use. Although crew members aim to be there well in advance, we are all subject to the vagaries of public transport, delay caused by road-works etc.

King’s Place has a café, comfortable seating for visitors and accessible toilet facilities, all of which are usually available, (though you would need to allow more time, if you wish to visit the extensive galleries, etc on site).

King’s Place, 90 York Way, London, N1 9AG

Aboard narrowboat Tarporley – our customers may also need to know:

1. Is size important? Tarporley is 72’ (nearly 22m) long and 7’ wide and can carry 12 passengers. Any ‘babes in arms’ don’t count. Nine or ten adults can sit outside at the front in the well-deck. Everyone can be outside all the time, if they want, sitting and standing. Equally there is plenty of room inside, and seating for 12 in the front cabin. There is some background heating for the winter months.

2. When can we start? We usually start from King’s Place between 10am and 11am for a full day trip (approx 6 hours). Afternoon trips would normally start at 2pm and finish at 5pm. Three hour evening trips start no later than 6.30pm. If you want something different, please contact the Bookings Officer, but bear in mind that, for any ‘one-way’ trips, we have to charge for the return trip too.

3. Where can we go? This depends largely on the time available – please look on the website for an interactive map, but the usual destinations on a full day out are Little Venice, Paddington or Victoria Park, Hackney.
4. Can you take us on the river? The Thames tideway has to be taken seriously. When we take ‘Tarp’ on the Thames, it’s part of a 3-day round trip – King’s Place to Limehouse, upriver to Brentford, up the Grand Union to Bull’s Bridge and on to Paddington before returning to King’s Place on the Regent’s Canal. This has to be carefully planned in some detail, and the timings for the river transit are determined by the tides: if that is of interest please let us know, but be prepared for us to tell you if, when and how.

5. Food and drink. We do not provide food, though tea, coffee and milk are available. We have a small fridge (with freezer compartment), gas cooker, hot water and a large worktop, in the galley. All manner of crockery, cutlery, glasses and cooking utensils are available for self-catering, but we expect you to do your own washing-up please!

6. Drink and drink! Responsible social drinking is perfectly acceptable (some boaters would say almost obligatory!). Drunkenness is, however, completely unacceptable and uncontrolled behaviour would risk the premature discontinuation of the booking. Recreational drugs of any kind are not permitted on board. Smoking and e-cigarettes are only permitted out of doors – i.e. nowhere inside the boat - regardless of the prevailing weather conditions.

7. Is Tarporley suitable for people with limited mobility? Because the basic layout for Tarporley to be used as a community boat was designed more than 30 years ago, and she is a converted working boat, anyone unable to negotiate a few steps up and down without assistance would unfortunately find Tarporley challenging and she is not suitable for wheelchair-users.
8. Can we hire the boat without a crew on board? No – Tarporlry is a lovely old boat but she has a will of her own and the vintage features include controls which occasionally require the use of three hands! By all means have a go, under the supervision of our experienced skippers, all of whom have the National Community Boats Association Certificate of Community Boat Management qualification. On every trip we’ll have at least one other volunteer aboard to help. Crew members do not count in the calculation of up to 12 passengers.

9. Is it safe? Safety is always a paramount consideration. Every trip starts with a short safety briefing. The skipper is responsible for your safety, the safety of the crew and the safety of the boat for the duration of the booking, therefore, the skipper is in command and their requests and instructions must be fully and promptly complied with.
10. What should I wear? Outdoor clothing, appropriate to the time of year and current weather forecast, and flat shoes, preferably with a sole that doesn’t slip on hard wet surfaces. We have buoyancy aids which you can wear if you’d like one. On the tidal river they’re compulsory.

11. Where does everybody sleep on a residential booking? There are four single bunks in the front cabin and eight in the back; we have curtains to divide or screen off the front area if required. Customers have to bring their own bedding, though our cushions can double up as pillows. The skipper/crew member(s) sleep in a completely separate cabin, right at the back of the boat.

12. Sound: We have an smart phone dock, and a cd player for your use.
Have a great time – and please do let us have your comments afterwards – the skipper should give you a ‘monitoring form’, or we can send you one, by post or email.

Weil’s Disease (Leptospirosis)


The chances of contracting Weil’s Disease are very low - in all the  years we’ve been operating Tarporley no passenger or crew member has been infected - but if the illness is contracted and not diagnosed at an early stage the consequences can be serious and sometimes fatal. The disease is an infection caused by bacteria carried in rats’ urine, which can contaminate water in and around rivers and canals. Unless you get wet, you don’t have to worry – it’s more of a concern for the skipper and crew. However, if you do handle wet ropes, or immerse any part of your body in the water, it’s important to thoroughly wash the relevant part(s) as soon as possible afterwards. If you were to fall in, take a shower and change your clothes. Infection is unlikely unless contaminated water has got into the eyes, nose or mouth, or comes into contact with broken skin. The early symptoms would occur 3 to 19 days after significant contact with contaminated water, and are similar to ‘flu. Other symptoms include conjunctivitis and/or jaundice. The absence of any of these symptoms wouldn’t mean that the illness is not Weil’s Disease, and one symptom alone wouldn’t necessarily mean that it is Weil’s Disease. If you feel ill after having been actively involved in boating on the inland waterways, see your doctor. Ask if you can have an ‘Elisa’ blood test, which is conclusive. Early diagnosis and treatment is essential for recovery from the illness